Last updated: May 1, 2018
Live Your Truth does not sell your personal information with other companies. We pride ourselves on providing exceptional customer service. Not only are we committed to helping you heal your life, we also want to make sure you clearly understand how we use information about you to provide you with the best possible shopping experience. We value the trust you place in Live Your Truth and we want to ensure that you understand what information we gather about you, how we use it, and the safeguards we have in place to protect it.
SECTION 1 – COLLECTION AND USE OF INFORMATION
How, where, what information is collected?
We collect information directly from you and about you when you visit our Website, use the services on our Website, or otherwise contact us.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address. If you make a purchase from us, we also will collect your payment information (e.g., credit card information, billing name and address).
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Through cookies, web beacons, and other tracking technologies, we and our third-party service providers also automatically collect information about your use of our Website, including: your IP address, browser type, domain names, access times, purchase history, and referring website addresses. We use this information primarily to maintain quality of the service, and to understand how you and other visitors use our Website. We also may use this information to provide general statistics regarding use of this Website. We may combine this information with other information that we collect about you.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
Information We Collect from Social Networking Sites: If you choose to log into our services, we will request your permission to collect the following information about you: your email address, name, profile picture, cover photo, friends, gender, networks (e.g., school), age range, language, country, and other information that you have chosen to make public. We may append this information to other information that we collect about you. If you “like” us on Facebook or Facebook Messenger with our page, we also may collect your email address, name, profile picture, cover photo, friends, gender, networks (e.g., school), age range, language, country, and other information that you have chosen to make public.
We may share your information, including your personal information, with the following entities and in the following situations:
We also may share your information, including your personal information, for the following reasons:
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If, after you opt in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at [email protected]
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Our Website may contain links to third-party websites. Any access to and use of such linked third-party websites is not governed by this Policy but instead is governed by the privacy policies of those third-party websites.
We encourage you to review the privacy statements of websites you choose to link to from this Website so that you can understand how those other websites collect, use and share your information. We are not responsible for the privacy statements or other content on websites other than this Website.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – COOKIES
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at [email protected]